May 11, 2017

Personalization Is Not Just Personal, It’s Profitable

  The appeal for personalization is high. Ninety percent of 1,000 consumers polled say receiving…

Read more

POSTED BY

MCNY_DEV

May 9, 2017

Simplicity Is the Most Elegant Customer Experience

  Provocateur: You’re not the only one who sets your customers’ expectations for doing business…

Read more

POSTED BY

MCNY_DEV

May 3, 2017

10 Ways to Guide Marketers Along the Path to Change

  At the heart of all the change that marketing leaders need to drive today…

Read more

POSTED BY

MCNY_DEV

May 3, 2017

My Best Worst Marketing Mistake

  There were five of us. Four award-winning marketing professionals and me, their host. We…

Read more

POSTED BY

MCNY_DEV

May 3, 2017

A Chief Revenue Officer’s Tale of CX, Demand Gen, and 2,000% Growth

  If you’re not yet convinced that customer centricity is essential to business growth, talk…

Read more

POSTED BY

MCNY_DEV

April 17, 2017

Do You Have the Bench Strength to Deal With the Onslaught of Data?

  Are you building the internal culture and talent pool necessary to deal with today’s…

Read more

POSTED BY

MCNY_DEV

April 17, 2017

Data Is Way More Than Just Bits and Bytes

  When most marketers think about data, they think demographics, response rates, and the like.…

Read more

POSTED BY

MCNY_DEV