Many of the changes resulting from COVID-19 realities and restrictions pushed most companies to rethink how they use current technologies, as well as adopt new tools. In a spirited DMCNY Midweek Recharge webinar, experts discussed the 2020 innovations that marketers can get the most from in 2021—as well as top non-digital innovations that marketers could all too easily overlook.

DMCNY president Ginger Conlon hosted a panel discussion featuring renown CRM analyst Paul Greenberg, 360 LIve Media founder CEO Don Neal, and Jack Hojnar, head of systems and marketing innovation at CBSI. They examined what innovations introduced or accelerated in 2020, whether digital or not, were overhyped, were most important, and were most likely to be overlooked.

Watch the full webcast to hear what innovations were game-changers in 2020 that should marketers consider for their business in 2021.